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The fine print

  • Terms of service
  • Privacy policy
  • Acceptable use
  • Complaints handling
  • Financial hardship
  • Critical information summaries

Plain English where we can, legalese where we must. Questions? help@galah.example

The fine print

  • Terms of service
  • Privacy policy
  • Acceptable use
  • Complaints handling
  • Financial hardship
  • Critical information summaries

Critical Information Summaries

Last updated 12 June 2026

A Critical Information Summary (CIS) is the regulator-mandated, no-marketing-allowed fact sheet for a plan: what it costs, what you get, and the typical speed you can expect in the evening busy period. One per plan, free to everyone.

  • The BudgieNBN 25/10 Mbps · typical evening speed 25 Mbps$69/mthView CIS →
  • The GalahNBN 100/20 Mbps · typical evening speed 95 Mbps$89/mthView CIS →
  • The EmuNBN 500/50 Mbps · typical evening speed 460 Mbps$99/mthView CIS →
  • The WedgieNBN 1000/100 Mbps · typical evening speed 870 Mbps$119/mthView CIS →
  • The CassowaryNBN 2000/100 Mbps · typical evening speed 1500 Mbps$169/mthView CIS →
galahbroadband

Fair-dinkum fast internet. Galah acknowledges the Traditional Owners of the lands on which our network squawks, and pays respect to Elders past and present.

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The fine print

  • Terms of service
  • Privacy policy
  • Acceptable use
  • Critical information summaries
  • Complaints
  • Financial hardship

© 2026 Galah Broadband Pty Ltd · ABN 12 345 678 901

Complaints? We want to hear them: 1300 425 240. Unresolved? The Telecommunications Industry Ombudsman is on 1800 062 058.